CRM & Sales Reporting Specialist

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In this role the GROW trainee will support the Sales team in the roll out of the CRM and the sales reporting templates in PowerBI.

Job description

CRM process development in WP and PowerBI reporting development to support WP sales function.

Main Responsibilities
CRM Process Development:
  • Supporting process owners in CRM-related process definition, harmonisation and description
  • Sales and Marketing process alignment with CRM
  • Translating Sales, Customer Service & Marketing process development into CRM development needs
  • Promotion of CRM and process harmonisation across divisional units
  • Divisional CRM development portfolio management
  • Managing CRM border lines with other processes and functions (CRM connected topics/initiatives with sales, customer service, marketing and supply chain)
  • Training of CRM process and tools to divisional users
  • Cooperation with Stora Enso IT in CRM development matters

  • PowerBI Reporting Development:
  • Defining PowerBI reporting solution for WP Sales and Supply Chain (S&OP), report layouts, content, KPI’s, measures, reports and dashboards
  • Building reporting solution in co-operation with related Stora Enso IT resources or external resources
  • Defining and managing access rights process
  • Training of PowerBI tools and reporting solutions to divisional users
  • Defining and managing PowerBI publishing process in WP sales
  • Co-operation with Stora Enso IT in CRM development matters
  • Participating in various projects to develop reporting in WP Sales, including Supply Chain (S&OP)
  • Required Education
    BBA in Marketing or Sales, or equivalent.
    Work Experience
    Recent graduate or maximum 2 years of relevant working experience.
    Working experience in analytics or sales will be considered an advantage.
    Language Skills
    Fluency in English and German.
    Other requirements
    The ideal candidate is highly structured and systematic, works proactively and result-oriented and is willing and able to take initiative. Our Stora Enso values “Lead” and “Do What’s Right” must be strongly reflected in your high personal integrity and accountability.

  • To act independently and conscientiously
  • Effective self-organisation: setting priorities, developing work schedule, time management
  • Knowledge of PowerBI and MS BI or similar
  • Knowledge of Microsoft CRM or similar
  • Good knowledge of using MS Office
  • Good visualisation skills
  • Flexibility
  • Capacity to handle pressure
  • Team player, capability to work cross functionally
  • Assertiveness
  • Problem solving
  • A good sense of orderliness
  • Good communication skills
  • Ability and willingness to learn, take ownership of self-development
  • Strong communication and influencing skills
  • Excellent team working skills and ability to work independently
  • Flexibility and ability to adapt to a changing working environment
  • Ability to work in multicultural teams
  • Mobility – the traineeship includes a three-month international assignment
  • Division




    Business Unit

    Wood Products

    Primary Location


    General requirements

  • Have graduated with a relevant university degree before 31.8.2019;
  • Are proficient in English;
  • Are willing to travel;
  • Have no more than 2 years of working experience after graduation;
  • Are motivated, development-minded, and up for a challenge.

  • We look for future talent of Stora Enso through this programme. Throughout the recruitment process, we are assessing your potential to identify those who can take on bigger, wider or more complex responsibilities at Stora Enso. They start with your ability to understand customers’ needs and translate that into awareness of how we create value. In addition, we will explore your potential to lead yourself and others in an inspiring and motivating way. Finally, we look for people who act responsibly and do the right thing in every situation.

    Apply latest by January 31, 2019.

    Unit Description

    Wood Products division provides versatile wood-based solutions for building and housing. Our product range covers all areas of construction, including massive wood elements, wood components and sawn goods. We also offer pellets for sustainable heating. Our customers are mainly merchants and retailers, industrial integrators and construction companies.

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