CRM & Sales Reporting Specialist
In this role the GROW trainee will support the Sales team in the roll out of the CRM and the sales reporting templates in PowerBI.
CRM process development in WP and PowerBI reporting development to support WP sales function.
CRM Process Development:Supporting process owners in CRM-related process definition, harmonisation and descriptionSales and Marketing process alignment with CRMTranslating Sales, Customer Service & Marketing process development into CRM development needsPromotion of CRM and process harmonisation across divisional unitsDivisional CRM development portfolio managementManaging CRM border lines with other processes and functions (CRM connected topics/initiatives with sales, customer service, marketing and supply chain)Training of CRM process and tools to divisional usersCooperation with Stora Enso IT in CRM development matters
PowerBI Reporting Development:
Defining PowerBI reporting solution for WP Sales and Supply Chain (S&OP), report layouts, content, KPI’s, measures, reports and dashboardsBuilding reporting solution in co-operation with related Stora Enso IT resources or external resourcesDefining and managing access rights processTraining of PowerBI tools and reporting solutions to divisional usersDefining and managing PowerBI publishing process in WP salesCo-operation with Stora Enso IT in CRM development mattersParticipating in various projects to develop reporting in WP Sales, including Supply Chain (S&OP)
BBA in Marketing or Sales, or equivalent.
Recent graduate or maximum 2 years of relevant working experience.
Working experience in analytics or sales will be considered an advantage.
Fluency in English and German.
The ideal candidate is highly structured and systematic, works proactively and result-oriented and is willing and able to take initiative. Our Stora Enso values “Lead” and “Do What’s Right” must be strongly reflected in your high personal integrity and accountability. To act independently and conscientiouslyEffective self-organisation: setting priorities, developing work schedule, time managementKnowledge of PowerBI and MS BI or similarKnowledge of Microsoft CRM or similarGood knowledge of using MS OfficeGood visualisation skillsFlexibilityCapacity to handle pressureTeam player, capability to work cross functionallyAssertivenessProblem solvingA good sense of orderlinessGood communication skillsAbility and willingness to learn, take ownership of self-developmentStrong communication and influencing skillsExcellent team working skills and ability to work independentlyFlexibility and ability to adapt to a changing working environmentAbility to work in multicultural teamsMobility – the traineeship includes a three-month international assignment